Construction / Waterproofing
Earthbuild
Challenge
Enquiry flow was inconsistent and there was no visibility on which channels were producing real customers.
What we did
- • Rebuilt the enquiry landing page
- • Set up Meta lead campaigns and click-to-WhatsApp routes
- • Installed a CRM pipeline with lead-source tracking
- • Added a structured WhatsApp follow-up process
Improvements observed
Enquiries are now tracked by source, responses happen the same day, and campaign performance is reviewed weekly.
Current status
Campaigns are active and managed on an ongoing basis.
